Our Privacy Policy

Please read our privacy policy to understand how we collect, use, protect or otherwise handle your Personally Identifiable Information (PII) related to our website.

What personal information do we collect from the people that visit our website?

When registering on our site you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you respond to a survey, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:

• To allow us to better service you in responding to your customer service requests.
• To follow up with you after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Use of ‘Cookies’.

We use cookies to keep track of advertisements. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off it won’t affect the user experience.

Third-party disclosure.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links.

We do not include or offer third-party products or services on our website. We may use Google AdWords Remarketing to advertise trigger across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the Rhino Attachments website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google’s Ads Preferences Manager. You can also opt out of any third-party vendor’s use of cookies by visiting www.networkadvertising.org/choices/.

Where Do Remarketing Ads Appear?

Google Remarketing ads appear on the Google Network, which is a group of search-related websites and apps where Google Adwords ads can appear. A Remarketing ad can be shown to you anywhere on the Google Network.

How does our site handle ‘Do Not Track’ signals?

We honour Do Not Track signals and Do Not Track, plant cookies or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking?

It’s also important to note that we do not allow third-party behavioural tracking.

How we store data. Rhino Attachments retains all rights of ownership on our software, code, databases, designs and any other internally developed application to provide the Site and the Service. You retain all rights of your data posted on the service. We utilise external vendors and hosting companies to provide the software, hardware, storage, networking and other necessary technology required to provide the service.

Controlling your personal information.

We make every effort to give you access to your personal information, to allow you to correct any inaccuracies, or to remove your personal information at your request provided it is not required for genuine business purposes or by law to be retained.

We require you identify yourself and the information you request to access, remove, modify or correct before commencing such requests. We may refuse requests that are of unreasonable technical effort or would be highly unfeasible, endanger the privacy of others, or require access that is not normally necessary. When we provide access to your personal information for the purposes of modification, correction or removal, we do so free of charge except where doing so requires an unreasonable effort.

Please contact sales@rhinoattachments.nz to request access to, correction or removal of your personal information.

Changes to this privacy policy.

Occasionally, we may change this Privacy Policy. Should we do so, we will post a notification on our website. Changes will take effect from the date they are posted.

Contact us.

If there are any questions regarding this privacy policy, you may contact us here.

Rhino Attachments NZ Ltd Terms & Conditions of Trade

The terms and conditions below are considered standard and apply to all sales unless otherwise stated in writing from Rhino Attachments NZ.

1. Prices

All prices are based on the following:

GST Exclusive – prices do not include goods and services tax.

Validity for stock items is 30 days, (subject to prior sale).

Deliveries times for indent items are based on information from the manufacturer to Rhino Attachments NZ and are passed on in good faith. Rhino Attachments NZ is not liable for delays or cancellations, unexpected or otherwise, that are beyond their control.

Specifications: all manufacturers reserve the right to alter specifications. It is up to the buyer to satisfy themselves of the machine’s specifications and suitability for their application.

Installation, Couplings , Fitting , unloading, unpacking, positioning, cleaning, assembly, commissioning, training or service costs are not included. These are the sole responsibility of the customer.

Oil is not supplied with goods; they are supplied âs˜dry’, because of local transport regulations. It is the customer’s responsibility to obtain and fill the equipment with the appropriate oils.

Tooling and tool holding / attaching to machine is the responsibility of the purchaser.

Safety Locks Installation and use of safety pins and in cab safety switch’s are the sole responsibility of the customer.

2. Payment

Standard terms are: payment in full prior to delivery of goods. Otherwise payment is due as per the terms set out on the invoice. For customers that hold a credit account can be put on account, with payment required in full on or before the 20th day of the month following date of invoice.

Deposits received are not refundable and are considered an irrevocable commitment to the purchase.

Interest at a rate of 10% per month may be charged on any amount owing after the due date.

All debt collection charges will be payable by the customer in default of payment. This may include any debt collection agency fees, court costs or solicitor’s fees.

The customer may not counter claim or off-set payments due to Rhino Attachments NZ.

Title or Ownership of the goods remains the property of Rhino Attachments NZ until paid in full.

3. Delivery

The responsibility and transit liability of the goods will pass to the purchaser immediately on leaving Rhino Attachments NZ premises. All transport related costs are the purchasers’ care. Insurance for transportation and installation is highly recommended. In the unfortunate case of transit damage, our assessment and repair is strictly treated as a different contract and chargeable. Claims for the damage should be made to the appropriate party.

4. Commissioning

Commissioning is only included when it is specifically part of the purchase agreement. When included, Rhino Attachments NZ staff will start the machine, demonstrate the key features of the machine, and cover all the relevant issues. We are not obliged to manufacturer any components, products or prototypes. Tool setting and tool choice is the responsibility of the purchaser.

5. Warranty Terms

New Tooling, parts and accessories are covered by the manufacturer’s warranty for faulty workmanship or materials for 12 months unless stated else where from date of purchase. Should parts fail under these circumstances, they will be replaced free of charge. The cost of parts only is covered by the warranty and all faulty parts must be returned to Rhino Attachments NZ. Parts may be repaired at our discretion.

The warranty is subject to fair wear and tear and correct use for their intended purpose. The warranty excludes all wear components light bulbs, and belts. The warranty period is non-transferable if the attachment is on-sold.

The warranty does not apply in the following cases:

1. Where the goods have been subjected to any misuse, lack of maintenance, servicing, or handling which is contrary to or outside normal use.
2. Where the goods have, (without the seller’s prior written consent), in any way been altered, modified or tampered with in design or construction by the customer.
3. Continued use of any goods after any defect becomes apparent or should become apparent to a reasonably prudent operator or user.
4. If in the seller’s opinion any defects are of a cosmetic or non-substantial nature.

Used machines, parts, and accessories are NOT covered by a manufacturer’s warranty or any other warranty and are sold on an “as is, where is” basis. It is the purchaser responsibility to ensure that the item is fit for purpose. Items are generally given a basic operational workshop test. If items received are not suitable, a refund is available on the following conditions:

• Rhino Attachments NZ receives written notification of unsuitability within 7 days of receiving the item.
• Rhino Attachments NZ receives the returned item in the same condition as it was sent, within a further 7 days.
• All freight costs are paid by the customer.

Warranty services will be provided with minimum delay. While every effort will be made to ensure this, the time frame on completion of the solution is very dependent on the fact of sourcing the replacement parts and technical support. The purchaser cannot arrange a third party or its own serviceman to fix the problem and then claim for warranty, without Rhino Attachments NZ written approval. Warranty does not cover the following:

• Failure due to incorrect usage or human error.
• Obtaining or improving features not in the original agreement.

Consumer Guarantees Act 1993 does not apply where the customer acquires goods or services from the seller for the purposes of a business.

6. Claims / Returns

ll claims and missing items are to be reported within 14 days of receiving the goods. No goods will be accepted for return (credit) unless with written permission of our management. Indent and procured items cannot be returned for credit. In the special case of goods being accepted for return, a restocking charge of 15% applies, goods must be received in the original condition, and all freight costs are paid by the customer.

7. Specification Accuracy

Effort has been made to ensure the specifications and features of goods on the website and quotations are correct and up-to-date. However Rhino Attachments NZ does not guarantee that all information on the website is up-to-date, and reserves the right to modify those specifications without any further notice. If any specifications are considered critical to the customers purchase, please notify Rhino Attachments NZ so that we can arrange for these specifications to be confirmed to you in writing.

8. Limitation of Liability

Rhino Attachments NZ shall not be liable for any loss of profits, or any consequential indirect loss, or damage of any kind arising directly or indirectly from any breach of the seller’s obligations or in tort. Where Rhino Attachments NZ is liable to the customer, the maximum cost of any liability shall not exceed the value of the goods or services provided. If anything in this agreement is unenforceable, illegal or void, it is severed and the rest of this agreement remains in force.

9. Privacy Act 1993

The customer permits the seller to collect, use and retain any information concerning the customer, for the purpose of assessing the customer’s credit worthiness, to enforce any rights under this contract, or the marketing of any goods and services provided by the seller to any other party. The customer permits the seller to disclose information obtained to any person for the above purposes.

10. Personal Property Securities Act 1999

The customer agrees that the provisions herein constitute a Security Interest in Personal Property, (as those terms are defined in the Act), in respect of which the seller may register a financing statement on the Personal Property Securities Register.

11. Jurisdiction

The contract shall in all respects be deemed to be a contract made in New Zealand and the validity, construction and performance of the contract shall be governed by New Zealand law.

12. Acceptance

Any instructions received by Rhino Attachments NZ from the customer for the supply of goods shall constitute acceptance of the terms and conditions.

The seller reserves the right to review and change these terms and conditions at any time. Our current terms and conditions will be on www.rhinoattachments.co.nz